1. Do I need a visa to travel to Sri Lanka?

Yes, from 1st January 2012, all holiday or business travellers to Sri Lanka (refer 4 for the exceptions) must have with them an Electronic Travel Authorization (ETA) before entering Sri Lanka.

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2. What is ETA?

ETA is an official authorization for a short visit to Sri Lanka and is issued electronically. All ETA holders will be issued a 30 day short visit visa at the port of entry in Sri Lanka.

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3. What is the objective of ETA?

The main purpose of this system is to provide better security. It is also a source of additional revenue to the Government.

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4. Who can enter the country without a visa?

Citizens from The Republic of Singapore and The Republic of Maldives can enter Sri Lanka without a visa.

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5. Will I be turned back if I land in Sri Lanka without an ETA?

For travellers who wish to visit Sri Lanka without prior ETA approval, a limited facility, to obtain an ETA at the port of arrival is available. However, additional fees will apply.

Please refer link below for more details.

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6. Where can I refer to apply for the ETA Process?

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7. What are the requirements that need to be met by an ETA holder, at the port of entry?

 A passport valid for not less than 6 months from the date of arrival.
 A confirmed return ticket.
 Sufficient funds to meet the expenses during the stay.

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8. How much is the visa fee?

ETA Processing Fee (US$).

The fees would differ for SARC countries – Refer 9


Methods of Submission of ETA Application. Tourist visa with Double Entry for 30 days.
By the Applicant US$20
By Third party US$20
By registered agent US$20
At Sri Lanka Overseas Missions US$20.
At the head office of the Department of Immigration & Emigration, Colombo US$20
On arrival at the port of entry in Sri Lanka US$25

If payments are made online, only Visa, Master and American Express Cards are accepted.

The payment can be made at the Bandaranaike International Airport, in designated foreign currencies equivalent to the value of US Dollars. If a designated foreign currency is not available on arrival, then the balance will be made in Sri Lankan Rupees only.

The Designated currencies ,

Australian Dollar Canadian Dollar Chinese Renminbi Danish Kroner Euro Hong Kong Dollar Japanese Yen
New Zealand Dollar Norwegian Kroner Pound Sterling Singapore Dollar Swedish Kroner Swiss Franc United States Dollar

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9. Does the fee depend on the nationality of the tourist? Are there any exceptions or discounts?

The above fees will be applicable for citizens from all nationalities, except for the citizens from the SARC region (India, Pakistan, Bangaladesh, Nepal, Maldives and Butan). No discounts are given as the fee is a fixed amount. Please refer link below, for fees applicable to SAARC countries.

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10. Are children exempt from ETA fees?

Children under 12 years of age are exempt from ETA Processing Fee.

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11. How can the payments be made?

As mentioned above travellers may pay the relevant ETA processing fee using your electronic payment cards (credit card/e-commerce enabled debit cards) and submit the application. If you are unable to pay by electronic payments cards then the payment needs to be done at the Port of Arrival in designated currencies or Sri Lankan Rupees. However, please refer link below for more details 

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12. How will I receive confirmation of the payment?

The visa will be processed the instant the details are submitted, and you will be notified within seconds of a successful visa grant. If a mistake has been made in an application, the application will be referred to manual processing, and may take up to two working days to process. On rare occasions an application may be referred to the relevant High Commission.

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13. Who can apply for the ETA Process and how?

 An Applicant
 A Third Party
 At Sri Lanka Overseas Missions
 At the head office of the Department of Immigration and Emigration (DI&E), Colombo
 On arrival at the port of entry in Sri Lanka

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14. If I intend visiting Sri Lanka several times a year on Business, can I obtain a multiple entry visa?

Yes you could. Every foreigner who visits Sri Lanka for the purpose of business or investment, on several occasions, within the overall period of visa, can apply for a multiple entry visa, valid for three months, at a Sri Lankan Mission abroad, by submitting required documents personally.
Please refer link below for more details

Process of applying for ETA

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15. Should kids/infants apply?

Yes, they should apply. However, children who are under the age of 12 will not be charged any visa fees.

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16. Can Families apply together or each member separately?

Families can apply through a group application but the fees will be charged individually.

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17. Can you apply through a third party?

Submission of ETA application can also be done through a third party. If you are planning a short visit to Sri Lanka, you can obtain the services of a third party such as travel agents, airlines, friends, or relatives etc., to apply for an ETA on your behalf.

Visa Approval

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18. How can I know the status of my application?

You can check the status on the ETA website by providing the reference number or application number. Alternatively you can contact the call center.

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19. If I have not got a response who should I contact?

It is advisable to contact the immigration department.

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20. Do you have a hotline?

Contact Details
Department of Immigration and Emigration
41, Ananda Rajakaruna Mawatha, Colombo 10, Sri Lanka
24 hour emigration hotline : 0094 719 967 888
Phone : 94-11-5329000 Hunting Line
Fax : 94-11-2674621


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21. How long will it take to issue ETA?

You will be notified within seconds if all details are submitted properly. If not, it would have to be processed manually and would take 2 working days.

Visa rejection

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22. What happens if my visa has been rejected? Should I contact the Sri Lankan embassy?

In the event of a rejection, the system will send a referral notification to the applicant and he/she needs to contact the nearest Sri Lanka Overseas Mission for necessary assistance. If your country doesn’t have a Sri Lanka overseas mission please contact the 24 hour emigration hotline on 0094 719 967 888. However, The Department maintains a no refund policy on your visa application fees.

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23. Should I carry printouts of my visa approval?

It is advisable for the traveler to carry a copy of the ETA approval notice.

Visa extension

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24. If I want to extend my visa, how can it be done? What is the process?

A visitor wishing to stay more than 30 days in Sri Lanka may apply for an extension. The short visit visa may be extended up to 90 days from the date of arrival at the first instance and further 90 days at the second instance. Application for an extension should be submitted to the Visa Section of the Department of Immigration (head office) by visiting the Department or through an authorized agent
Please refer link below for more details.

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25. The cost of visa extension?

If the extension is for more than 3 months, a tax of Rs. 10,000 will be charged in addition to the visa fees.

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List of foreign missions and embassy/ consulates in Sri Lanka

Click here to get the list of foreign mission and embassy/consulates in Sri Lanka.

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Sri Lankan Missions Abroad

Click here to get the list of Sri Lankan Missions abroad.

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